Shipping and Ordering Information

Texas Bluebonnets in the front yard of St. Pats. April, 2002

Hours: Mon-Thurs 10-4; Friday 10-3 CST
closed Saturday and Sunday.
Walk-in sales by appointment only.
24 hours advance notice for equipment pick-up

512-989-9727
512-989-8982 fax
email:
stpats@bga.com

Holiday Closures: St. Pats is closed all major holidays

  • Martin Luther King in January
  • President's Day in February
  • St. Patrick's Day—March 17
  • Good Friday in April
  • Memorial Day in May
  • Independence Day—July 4
  • Labor Day in September
  • Columbus Day in October
  • Veterans Day in November
  • the entire week of Thanksgiving
  • ~2 weeks around Christmas/New Years
  • Minimum Order Policies
    • $20 minimum mail-order in 48 contiguous states.
    • Hawaii and Alaska--Valves and Fittings only, $300 minimum
    • $300 for Canada and Mexico
    • We do not sell any products outside 50 states, Canada, and Mexico.
  • We do not accept International Credit Cards regardless of the shipping destination.
    • Wire transfer (either bank or Western Union), money order, or personal check.
    • Customer is responsible for clearing Customs and all associated fees.
  • Canada and Mexico
    • Minimum Order is $300.
    • We offer both UPS and common carrier to Canada and Mexico. No postal.
    • We do not accept International Credit Cards regardless of the shipping destination. Wire transfer, money order, or personal check are accepted. Customer is responsible for clearing customs and all associated fees.
  • No other International sales. No sales to US territories. There is no warranty for any product used outside of 50 states, Canada, and Mexico.

We ship via UPS or common carrier to USA, Canada, and Mexico. No Postal.
We do not ship to APO or FPO or PO Boxes because they are postal only.

Sales Tax

Out-of-Texas Residents: NO TAX

Texas Residents: Please add 8.25% tax.

Texas Wineries. You are exempt from sales tax if, and only if, you have a 'Texas Sales and Use Tax Permit' for selling wine. All existing wineries have this permit.

Attention startup wineries: This permit is obtained from the Texas Comptroller's office. Click here for information including applying for Texas Sales and Use Tax Permit

The Texas Agricultural exemption permit does NOT apply to equipment that we sell.

Returns
Materials shipped as ordered may be returned ONLY with St. Patrick's of Texas permission. You must contact us to obtain a Return Authorization Number before returning an item. You may return unused equipment for a refund (less original shipping charges and at your expense) within 30 days of receipt date. In addition, there is a 20% restocking fee for returned merchandise. Returns should be sent by prepaid UPS or prepaid insured US surface mail. If you are not sure about a product, please ask before ordering. We are happy to provide accurate and descriptive details.

Shortages
All shortages must be reported within 2 business days of receipt of merchandise.

Prices subject to change without notice.

How to Order---Choose the method that is best for you.

Please note that online orders are often processed faster than phone orders. This is particularly true during the busiest periods of June thru September.

Payment

  • Credit Cards:
    • We do not accept American Express or Diners Club.
    • Credit cards from USA banks only. We will not accept payment from cards issued from foreign banks including Canada, regardless of the shipping destination.
    • Wire transfer, money order, or personal check for all International sales. This includes domestic shipments where the ultimate destination is outside the USA. Please note there is no warranty for items used outside of 50 states, Canada, and Mexico. Credit card billing address must match shipping address.
  • Send a check with order. Make check payable to St. Patrick's of Texas and Mail to: 1828 Fleischer Drive, Austin, TX 78728
  • Money wire. We will email wiring instructions upon request.
  • We do not ship COD.
  • We do not ship freight collect.

Map to St. Pat's
1828 Fleischer Dr., Austin, TX 78728
Click here for Mapquest map to St. Pats

Cick here for Yahoo map to St. Pats.

Directions to St. Pats.
If you are heading south on I35. Take Exit 247 (Wells Branch Parkway). Follow frontage road to Fleisher Dr, the last street before Wells Branch. Fleischer is a dead end street and St. Pats is near the end on the right at 1828.
If you are heading north on I35. Take Grand Ave Parkway, Exit 248. Do the Texas loop-around to the south bound frontage. Follow frontage road to Fleischer Dr, the last street before Wells Branch. Fleisher is a dead end street and St. Pats is near the end on the right at 1828.

Trucking

Please call or email us for freight quotes.
512-989-9727 or stpats@stpats.com

St. Pat's uses 1/2" Plywood crates for equipment shipped via Yellow Freight. 1/2" plywood is ~$20/sheet. We have a very low incidence of damage.

  • Residential costs $72 more than Commercial. You can arrange to receive the goods at the nearest Freight Terminal and save the $70.
  • To be Commercial, the address must be in a commercial area and someone must be at the site during normal business hours. Rural businesses are sometimes considered residential.
  • If the carrier attempts delivery during normal business hours and you are not there, there is a redelivery fee of ~$55.
  • If you want a notification call before delivery, that is an additional $32.50 fee. This applies to both commercial and residential deliveries.
  • A lift gate costs an additional $104. It is the responsibility of the receiver (i.e., you) to get the pallet(s) off the back of the truck. But you do have time to break down crates to both inspect and unload items.
  • It is the responsibility of the receiver to note any damage before signing the release. Failure to do so releases the carrier of responsibility for damage. St. Pat's is released of responsibility by the carrier when the pallets leave our dock. If there is any damage, simply note it on the paperwork and we will assist in filing the claim. We have a very low incidence of damage. However, please be prudent and remove the top or a side off each crate and inspect before signing the release.

Trucking to Canada and Mexico
We have reasonable freight service to some points in Canada and Mexico.

Shipping via UPS

UPS Time-in-Transit Map. Most of Texas 1 day. Gold 2 days. Green 3 days. Red 4 days. Orange 5 days. Saturday and Sunday are not counted in the estimated transit days. Please note these delivery times are not guaranteed by UPS although they usually meet them.
Transit times for UPS
Plug in Austin, 78728 as the ORIGIN. Be sure to select RESIDENTIAL unless it is really to a commercial business. You do not need to put in anything for the PACKAGE TYPE or WEIGHT.
UPS Zone chart
Look for the first 3 digits of your zip code in the left column and determine your zone from the second column. Zone 2,3,4,5,6,7 are in contiguous 48 states. The lower the zone number, the cheaper the freight.

Tracking Numbers
On-line orders receive a tracking number IF an email address was entered at the time the order was placed. The tracking number is not sent from stpats@bga.com---It comes from UPS. This is done automatically through the integration of St. Pats software with UPS software. When you receive a tracking number, it means your order has arrived at the UPS center in Austin. The email you receive shortly after placing an order is simply an acknowledgment that we have received your order. We do not provide tracking numbers for UPS orders placed over the phone.

We do not ship postal or FedEx.

UPS cannot deliver to a PO Box. Physical address only.