Phone Hours: Mon-Thurs 10-4; Friday 10-3 CST
closed Saturday and Sunday.
Walk-in sales by appointment only.
24 hours advance notice for equipment pick-up.

512-989-9727 or order online
512-989-8982 fax
We do NOT accept orders by fax or email (email is NOT an online order)
email: StPats@StPats.com

Holiday Closures

• Martin Luther King in January
• President's Day in February
• Memorial Day in May
• Independence Day—July 4
• Labor Day in September
• Thanksgiving and following Friday
• ~1 week around Christmas/New Years

• Minimum Order Policies
  • $20 minimum mail-order in 50 states.
  • $1000 for Canada and Mexico (this includes orders shipped within USA but final destination is Canada or Mexico)
  • We do not sell any products outside 50 states, Canada, and Mexico.
• We do not accept International Credit Cards regardless of the shipping destination.
  

• Canada and Mexico
  • Minimum Order is $1000. (this includes orders shipped within USA but final destination is Canada or Mexico)
  • Payment for Canada and Mexico orders must be via Wire Transfer only. We do NOT accept personal check, money order, or cashiers check or foreign credit card for Mexico and Canada orders.
  • We do NOT accept International Credit Cards regardless of the shipping destination.
  • We offer both UPS and common carrier to Canada and Mexico. No postal.
  • Customer is responsible for clearing customs and all associated fees.
    • UPS handles customs clearance on all small package shipments to Canada and Mexico.
    • For trucking orders to Canada/Mexico, you must contact a broker. If you do not have a broker, you may wish to contact UPS-Freight (Canada only). St. Pat's is not involved (other than providing the commercial invoice). You will need to send our commercial invoice to the broker.
• No other International sales. No sales to US territories.
• There is no warranty for any product used outside of 50 states, Canada, and Mexico.

We ship via UPS or common carrier to USA, Canada, and Mexico. No Postal.
We do not ship to APO or FPO or PO Boxes because they are postal only.

Sales Tax

Shipments OUTSIDE the state of Texas: NO TAX
Attention business located outside of Texas. If you pickup equipment at our warehouse, and transport it out of Texas, we MUST charge Texas sales tax.

Shipments (or pickup) within Texas: Please add 8.25% tax.

Texas Wineries. There are 2 requirements for SALES TAX EXEMPTION.

1. You must have a 'Texas Sales and Use Tax Permit' (example below) for selling wine. All existing wineries have this permit. Attention startup wineries: This permit is obtained from the Texas Comptroller's office. Click here for information including applying for Texas Sales and Use Tax Permit

The Texas Agricultural exemption permit does NOT apply to equipment that we sell.

2. You must complete the Texas Sales and Use Tax Resale Certificate and fax, mail or email it to St. Pats. We will keep it on file for future purchases.

Payment

• Credit Cards: We accept Visa, Mastercard, and Discover
  • We do not accept American Express or Diners Club.
  • Credit cards from USA banks only. We do NOT accept payment from cards issued from foreign banks including Canada, regardless of the shipping destination.
  • Wire transfer only for Canada and Mexico. This includes domestic shipments where the ultimate destination is outside the USA. Please note there is no warranty for items used outside of 50 states, Canada, and Mexico. Credit card billing address must match shipping address.
• Send a personal check with order (USA only). Make check payable to St. Patrick's of Texas and Mail to: 1828 Fleischer Drive, Austin, TX 78728
• Money wire. We will email wiring instructions upon request.
• We do NOT ship COD.
• We do NOT ship freight collect.

  Billing: All orders are prepaid. We do not extend credit. No one is on account with St. Pats. Please do not use St. Pat's as a credit reference since we do not extend credit.

We accept Online and Phone orders only.

We do NOT accept orders by email or fax.

Please note that online orders are processed faster than phone orders. If you need it quick, order it online. Just put in the notes that you want 1-, 2-, or 3-day air.

Some info on St. Pats website and shopping cart

Returns
Materials shipped as ordered may be returned ONLY with St. Patrick's of Texas permission. You must contact us to obtain authorization before returning an item. You may return unused equipment for a refund (less original shipping charges and at your expense) within 30 days of receipt date. In addition, there is a 15% restocking fee for returned merchandise. Returns should be sent by prepaid UPS or prepaid insured US surface mail, or prepaid LTL for large items. If you are not sure about a product, please ask before ordering. We are happy to provide accurate and descriptive details.

The most common reason for a return is client ordering the wrong size of valve/fitting. Treat this as two independent transactions. Place a new order for correct size and we will ship and charge your card. Return wrong items and we will credit the original card (less fees noted above.)

Shortages
All shortages must be reported within 2 business days of receipt of merchandise.

Damages or Defects
Trucking shipments. Damages must be noted on bill of lading.
Small Package shipments. Damages must be reported to either UPS or St. Patrick's of Texas within 1 business day of delivery date.
Hidden defects/damage must be reported to St. Patrick's of Texas within 1 week of delivery date.
Repair or replacement of damaged or defective product is at the discretion of St. Patrick's of Texas. St. Patrick's of Texas may require repair at or near the customer's location.

Prices subject to change without notice.

Map to St. Pat's
1828 Fleischer Dr., Austin, TX 78728
Click here for Mapquest map to St. Pats

Cick here for Yahoo map to St. Pats.

Directions to St. Pats.
If you are heading south on I35. Take Exit 247 (Wells Branch Parkway). Follow frontage road to Fleisher Dr, the last street before Wells Branch. Fleischer is a dead end street and St. Pats is near the end on the right at 1828.
If you are heading north on I35. Take Grand Ave Parkway, Exit 248. Do the Texas loop-around to the south bound frontage. Follow frontage road to Fleischer Dr, the last street before Wells Branch. Fleisher is a dead end street and St. Pats is near the end on the right at 1828.

Shipping Charges--All orders are shipped prepaid.

UPS---small package. Credit card is charged when we package the order and ship. We do not give shipping quotes for small package unless you will pay by check or money wire.

LTL---large equipment. Place your order. We will respond with freight quote and delivery options. You must authorize the freight charges before we process the order. Your credit card is not charged until you authorize freight.

Trucking

St. Pat's uses 1/2" Plywood crates for equipment shipped via UPS-Freight. We have a very low incidence of damage.

• Residential costs ~$96 more than Commercial. You can arrange to receive the goods at the nearest Freight Terminal and save the $85.
• To be Commercial, the address must be in a commercial area and someone must be at the site to receive deliveries during normal business hours. Rural businesses are sometimes considered residential.
• If the carrier attempts delivery during normal business hours and you are not there, there is a redelivery fee of ~$60.
• If you want a notification call before delivery, that is an additional ~$41 fee. This applies to both commercial and residential deliveries.
• A lift gate costs an additional ~$125. It is the responsibility of the receiver (i.e., you) to get the pallet(s) off the back of the truck. But you do have time to break down crates to both inspect and unload items.
• It is the responsibility of the receiver to note any damage before signing the release. Failure to do so releases the carrier of responsibility for damage. St. Pat's is released of responsibility by the carrier when the pallets leave our dock. If there is any damage, simply note it on the paperwork and we will assist in filing the claim. We have a very low incidence of damage. However, please be prudent and remove the top or a side off each crate and inspect before signing the release.

Trucking to Canada and Mexico
We have reasonable freight service to points in Canada. Mexico shipments typically ship to customs broker at entry points.
You are responsible to clear customs---i.e., contact a broker for Canada or Mexico. Alternatively, UPS Logistics can provide this service for Canada only. This is a separate division of UPS-Freight and St. Pat's is not involved (other than providing the commercial invoice). You will need to send our commercial invoice to the broker at UPS-Freight, or whomever you choose.

Shipping via UPS small package

UPS Time-in-Transit Map. Most of Texas 1 day. Gold 2 days. Green 3 days. Red 4 days. Orange 5 days. Saturday and Sunday are not counted in the estimated transit days. Please note these delivery times are not guaranteed by UPS although they usually meet them.
Transit times for UPS Plug in Austin, 78728 as the ORIGIN. Be sure to select RESIDENTIAL unless it is really to a commercial business. You do not need to put in anything for the PACKAGE TYPE or WEIGHT.
UPS Zone chart Look for the first 3 digits of your zip code in the left column and determine your zone from the second column. Zone 2,3,4,5,6,7 are in contiguous 48 states. The lower the zone number, the cheaper the freight.

Tracking Numbers
On-Line orders receive a tracking number. UPS tracking number will be automatically emailed to you from UPSQUANTUM VIEW---not from St. Patrick's-- AFTER the order has been shipped. If you do not receive this email, check your spam filters (Held Messages)---it will be there. When you receive a tracking number, it means your order has arrived at the UPS center in Austin. The email you receive shortly after placing an order is simply an acknowledgment that we have received your order. We do not provide tracking numbers for UPS orders placed over the phone.

All orders are shipped Prepaid. We do NOT ship on client's account.

We do NOT ship postal or FedEx.

UPS cannot deliver to a PO Box. Physical address only.

UPS 1-Day, 2-Day, 3-Day. Orders are shipped UPS Ground unless you request UPS 1-, 2-, or 3-Day shipping. Please put this in the notes at checkout and specify 1-, 2-, or 3-day. 1-, 2-, and 3-Day shipments are guanranteed to arrive on time. If UPS fails to deliver in the guaranteed time, claims must be filed within 15 days. For example, if we ship overnight and the package is not delivered the next day, you usually are eligible for refund. But you must file the claim within 15 days.